Discover more about our extensive range of professional engineering and management consulting services designed to help municipalities tackle the big problems facing them everyday. All of these services, like your operations, are intertwined, and we use proven techniques to maximize the end value to our clients.
Municipalities face many operational challenges in delivering a broad range of services everyday. It can be difficult to get out of the weeds and think how all of these services are inter-connected to provide a vibrant and sustainable community. We help municipalities rise above the day to day and see the bigger picture and plan for achieving their goals to address the future. We also help them put those plans into real demonstrable action plans and methods to track their successes and progress.
Facing resource and funding challenges, and pressures from residents and businesses to keep taxes, rates, and user fees low, clients often ask us to explore alternative service models. We can explore and evaluate options to maintain service levels but through different models - alternate assets, people, processes, or contracts, for example. We are experienced in exploring shared services, public/private partnerships, internal/external contracting, or looking at creative tools such as Managed Competition.
Where Strategic Planning looks at the big picture and the future, there is also a need to look at day to day operations and ensure that the processes, technology, and people are operating as efficiently and effectively
as possible. We can help municipalities analyze their current state through interviews, workshops, financial analysis, and leading best practices to understand their needs and evaluate and recommend opportunities for improvements.
We help clients manage, strategize, and plan for their assets and infrastructure, starting from the concept that assets enable the provision of services to the community. It is not only about state of good repair and growth planning, but rather that resources are used effectively and sustainably. Our plans are founded on tethering costs, levels of service, and risk. Through this lens, sometimes we are tasked with advising on assets or developing plans, but most often, our real value is in enabling our clients to better communicate the great asset work they are already doing, but are stumbling to show the need, value, or progress.
The fusion of technologies driving the possibilities of billions of people connected by mobile devices, with unprecedented processing power, storage capacity and access to knowledge, are unlimited. We help municipalities with their Digital/Business transformation journey. First by building capabilities through optimizing their technology; then, leveraging digital technologies internally to improve productivity; finally, enhancing the value proposition for customers through Digital Transformation.
All great organizations know how important their employees are to their success. We can help develop comprehensive Talent Management Programs that will offer your employees a rewarding and challenging career that will help keep them engaged and focused on staying with you for the long haul. Engaged employees are more productive, offer better customer service, and will help
your organization reach its goals and objectives faster
and more efficiently.
Climate change is one of the most pressing environmental challenges we are facing today; it affects our quality of life, economies, health, and social well-being. Towns and cities are vulnerable to climate change mainly because they are dependent upon an existing urban infrastructure to deliver services that has not been designed for a rapidly changing climate. We can help you develop not only mitigation strategies that will help reduce energy and therefore GHGs, but also help prepare adaptation strategies that can help avoid or prepare for the impacts of climate change.
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